SKORASOFT DIGITAL PRIVATE LIMITED believes in helping its customers as far as possible, and has
therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within same day of placing the
order. However, the cancellation request may not be entertained if the orders have been
communicated to the vendors/clients and they have initiated the process of shipping/service them.
SKORASOFT DIGITAL PRIVATE LIMITED does not accept cancellation requests. However, replacement/revisions can be made with mutual agreement & discussion if the customer establishes
that the quality of product/service delivered is not good.
In case you feel that the product/service received is not as shown on the site or as per your
expectations, you must bring it to the notice of our customer service within same day of
receiving the product/service. The Customer Service Team after looking into your complaint will take an
appropriate decision.
In case of complaints regarding products/services that come with a warranty from vendor/third party, please
refer the issue to them.
In case of any Refunds approved by the SKORASOFT DIGITAL PRIVATE LIMITED, it'll take 6 - 8 working days
for the refund to be processed to the end customer.
