At Skorasoft Digital Pvt. Ltd., customer satisfaction is our priority.
We strive to deliver quality digital marketing, web development, software development,
branding, and IT solutions. This Cancellation & Refund Policy explains the terms under
which cancellation requests and refunds will be processed.
Cancellation Policy
Clients may request cancellation of a service by contacting our support team through
our official communication channels.
Cancellation requests made on the same day of payment, before any
significant work has commenced, will be eligible for a full refund.
Once project planning, research, design, development, marketing campaigns, or any
billable work has started, cancellation requests will be reviewed on a case-by-case basis.
Refund Policy
If a refund request is made on the same day of payment and no substantial work has
been completed, the payment will be refunded through the original payment method.
If Skorasoft Digital Pvt. Ltd. is unable or unwilling to continue
providing services that fall within the originally agreed project scope, the client
may contact us to discuss a refund. Depending on the project status and work completed,
a partial or full refund may be approved at the sole discretion of the company.
Approved refunds will normally be processed within 6-8 business days,
depending on the payment gateway or banking institution.
Non-Refundable Cases
Refunds will not be provided once substantial work has commenced on the project.
Delays caused due to the client's failure to provide content, approvals,
credentials, or necessary information will not qualify for a refund.
Payments made towards domain registration, web hosting, SSL certificates,
third-party software, premium plugins, themes, APIs, advertising budgets,
or any other third-party services are strictly non-refundable.
Completed, delivered, or accepted services are not eligible for refunds.
Projects kept on hold or abandoned by the client after work has started are
not eligible for refunds.
Contact Information
For any cancellation or refund-related queries, please contact us:
Disclaimer: This Cancellation & Refund Policy is applicable to all
services offered by Skorasoft Digital Pvt. Ltd.. By purchasing any
service from us, you acknowledge that you have read, understood, and agreed to this
policy. The company reserves the right to modify this policy at any time without prior notice.
